Privacy Policy
Privacy Statement
Effective Date: July 27, 2026
At Solace Aesthetics and Wellness, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Statement explains how we collect, use, store, and safeguard the information you provide when you visit our website, communicate with us, or receive our services.
We respect your privacy and will never sell your personal information. No mobile details or personally identifiable information will be shared with third parties or affiliates for marketing or promotional purposes.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Phone number
- Email address
- Mailing address
- Appointment requests
- Information submitted through contact forms
- Payment information (processed securely through third-party payment processors)
How We Use Your Information
The information we collect is used solely to:
- Schedule and manage appointments
- Respond to inquiries and customer service requests
- Provide requested treatments, products, and services
- Process payments
- Send appointment confirmations and reminders
- Communicate important updates regarding your care or our services
- Improve our website and patient experience
- Comply with applicable legal and regulatory requirements
Information Sharing
Solace Aesthetics and Wellness does not sell, rent, trade, or otherwise disclose your personal information for marketing purposes.
We may share information only when necessary to:
- Process secure payments
- Provide appointment scheduling or communication services
- Comply with applicable laws, regulations, court orders, or legal processes
- Protect the rights, safety, or property of our patients, staff, or business
Any third-party service providers that assist us are required to maintain the confidentiality and security of your information and may only use it to perform services on our behalf.
No mobile details or personally identifiable information will be shared with third parties or affiliates for marketing or promotional purposes.
SMS Communications
If you choose to receive text messages from Solace Aesthetics and Wellness, you consent to receive appointment reminders, account notifications, and other service-related communications. Message and data rates may apply depending on your wireless carrier.
You may opt out of receiving text messages at any time by replying STOP. Reply HELP for assistance.
No mobile details or personally identifiable information will be shared with third parties or affiliates for marketing or promotional purposes.
Information Security
We employ reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While no method of electronic transmission or storage is completely secure, we continually work to protect the information entrusted to us.
Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality. These technologies do not collect information for third-party marketing purposes.
Your Privacy Rights
You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements and medical record retention laws.
If you have questions about how your information is used, you may contact us at any time.
Changes to This Privacy Statement
We may update this Privacy Statement periodically to reflect changes in our practices or legal requirements. Any revisions will be posted on this page with an updated effective date.
Contact Us
If you have any questions regarding this Privacy Statement or our privacy practices, please contact:
Solace Aesthetics and Wellness
118 Gilbert Ave. Georgetown, KY 40324
Phone: (502) 480-1222
Email: emily@solacemedicalspa.com